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Privacy Policy

Please read this Privacy Policy carefully before you start to use our website or register with our services, as it will apply to your use of our website: www.hollandmountain.com and to your registration with us.

If you do not agree with this Privacy Policy, you must not use our website or register with our services.

Holland Mountain Group Limited (“us”, “we” and “our”) is committed to protecting the privacy of those who use our website www.hollandmountain.com and register with our services.

What is the purpose of this Privacy Policy?

This Privacy Policy explains how information obtained through you using our website and registering your details with us is collected and used and the ways in which we will protect the personal information that you provide, together with other information we may collect regarding your use of our website (“data”).

By using our website and registering with the services made available on our website including the Holland Mountain Directory (“Services”), you consent to the collection, use and transfer of data in accordance with this Privacy Policy, our Website Terms of Use http://hollandmountain.com/terms/ and our Acceptable Use Policy http://hollandmountain.com/acceptable-use/. Please read this Privacy Policy before using our website or registering with us. If you do not agree to this Privacy Policy, please do not use our website or register with us or.

For the purpose of the Data Protection Act 1998 (the “Act”), Holland Mountain Group Limited (company number 03968224) of 2 Angel Square, London, EC1V 1NY is the data controller (ICO registration number ZA129410).

The term “data” shall include “personal data” (as defined in the Act) and any other relevant data or information.

What data do you collect from me?

When you use our website or register with us, we may collect data in the following ways:

  1. Data you submit to us.

You may provide us with data about yourself from time to time, such as when you register with our website, upload a profile of your business or firm, provide account user details upon registration or by communicating with us (for example, to report a problem with our website or our Services). This data may include your name, address, e-mail, phone number and payment details.

From time to time we may ask you for feedback on our Services. This will be optional, though any data you provide will be collected by us and used in accordance with this Privacy Policy.

  1. Technical data we collect from you

Technical data, about your device and your visit, which is generated when you use our website will be collected by us. This may include:

  1. Device data: we may collect data on the type of device or platform (such as a computer or mobile device) used by you to access our website. This can include data about the device itself, its operating system, the web-browser type and version you use and your browser language and plug-ins. Additional data may be collected when you access our website from a mobile device, for example data relating to your mobile network, device and telephone number.
  2. Location data: your use of our website may generate geographical data, such as the location or time zone of a device or IP address, which we may collect.
  3. Log data about your visit: use of our website automatically generates data about your unique visit which we may collect. This can include uniform resource locators (URLs), data about your internet service provider, the number and timing of clicks to and from our website content; which products you view; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. and any phone number used to contact us.
  4. Data about your interactions: our website may provide you with the opportunity to interact with website content in certain ways, such as by sharing on social media. These interactions create data, for example, the contents of a post or comment, or whether a story was shared using a particular social media network.
  5. Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this website. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

 

How and why do you use my data?

We shall respect and protect the privacy of your data, and it will only be used as necessary for the purposes set out below.

  1. Data you submit to us

We may use this data in order to:

  1. a)          register you as a user of or contributor to our website;
  2. b)          contact you with any queries about your registration;
  3. c)          optimise your experience when using our website and allow you to use its interactive features (for example, the ‘Remember Me’ option);
  4. d)          contact you with relevant information about us, our website and your registration. If you do not wish to receive such communications, you can unsubscribe at any time;
  5. e)          to provide you with information about other services we offer that are similar to those that you have already used, purchased or enquired about;
  6. f)           to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing user, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous enquiry. If you are a new user, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data. If you wish to withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, then you may do so at any time, by contacting our Privacy Compliance Officer by email at info@hollandmountain.com or by post at 2 Angel Square, London, EC1V 1NY;
  7. g)          to notify you about changes to our Services;
  8. h)          to ensure that content from our website is presented in the most effective manner for you and for your computer;
  9. i)            enable us to comply, monitor compliance with, carry out our obligations or exercise our rights under this Privacy Policy, our Cookie Policy http://hollandmountain.com/cookies/, our Website Terms of Use http://hollandmountain.com/terms/and our Acceptable Use Policy http://hollandmountain.com/acceptable-use/;
  10. j)            notify you about any amendments to this Privacy Policy, our Cookie Policy http://hollandmountaind.com/cookies/, our Website Terms of Use http://hollandmountain.com/terms/and our Acceptable Use Policy http://hollandmountain.com/acceptable-use/; and
  11. k)          delete or anonymise your data, and/or combine your data with other data we have collected.
  12. Technical data we collect

We may use this data to:

  1. a)          administer our website and for our own troubleshooting, analysis, testing, research and statistical purposes;
  2. b)          improve and optimise our website and the way content is presented;
  3. c)          keep our website safe and secure;
  4. d)          allow you to use interactive features of our website;
  5. l)            enable us to comply, monitor compliance with, carry out our obligations or exercise our rights under this Privacy Policy, our Cookie Policy http://hollandmountain.com/cookies/], our Website Terms of Use http://hollandmountain.com/terms/and our Acceptable Use Policy http://hollandmountain.com/acceptable-use/;
  6. e)          measure the effectiveness of advertising, and deliver relevant advertising which matches user interests and preferences;
  7. f)           make suggestions about goods and services provided by us or third parties which may be of interest to you; and
  8. g)          delete or anonymise your data, and/or combine your data with other data we have collected.
  9. Data we receive from third parties

Data obtained from third parties may be used for the same purposes as data you provide us or data we collect from you, and may also be deleted or anonymised and/or combined with other data we have collected.

Will you disclose my data to third parties?

We will not sell, exchange or otherwise distribute your personal information to unaffiliated third parties without your consent, except to the extent required by applicable laws and regulations, or as set out in this Privacy Policy.

We may share data we collect with any related company in our corporate group and with selected third parties including:

  1. our business partners, suppliers, agents and sub-contractors in order to provide our Services (for example where we enter into agreements with third parties who provide services to us or on our behalf);
  2. advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience; and
  3. analytics and search engine providers that assist us in the improvement of our website and the Services we provide.

We may disclose data we collect to third parties:

  1. if we undergo a change of control or any of its business or assets are sold or transferred (in which case we may disclose your data to the prospective seller or buyer);
  2. if we or substantially all of our assets are acquired by a third party, in which case data held by us about our website users will be one of the transferred assets; or
  3. if we are under a duty to disclose or share your data in order to comply with any legal obligation or legal process (for example, a court order), or in order to enforce or apply our contractual rights, including our Cookie Policy http://hollandmountain.com/cookies/, our Website Terms of Use http://hollandmountain.com/terms/and our Acceptable Use Policy http://hollandmountain.com/acceptable-use/ or any other agreement; in order to protect our rights, property, or safety or those of our website users, or others. This includes exchanging data with other companies and organisations for the purposes of fraud protection.

How and where do you store my data?

We take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. However, you are responsible for keeping your password and access credentials confidential.

All data that you provide is stored on our secure servers or those of our suppliers. The data we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area (“EEA”). We may use the storage facilities of third party suppliers for the purpose of storing your information and these facilities may also be located outside the EEA. Your information may also be processed by staff operating outside the EEA who work for us or for one of our suppliers for the purposes set out in this Privacy Policy. By submitting your data, you agree to this transfer, storing or processing of data.

We may retain data for as long as we require for the purposes for which it was collected or as is otherwise required by applicable law. If you cancel your account, cease using our website, cease to receive the catalogue or cease to place orders using the methods stated in this Privacy Policy, our Cookie Policy http://hollandmountain.com/cookies/, our Website Terms of Use http://hollandmountain.com/terms/ and our Acceptable Use Policy http://hollandmountain.com/acceptable-use/ are terminated, we may continue to process your data for a reasonable period. Once processing has been completed, we may securely delete or anonymise your data.

How do you ensure my data is secure?

We take appropriate technical and organisational measures to ensure the security of data (and endeavour to only work with third parties who provide equivalent protections) in accordance with industry best practices.

What about hyperlinks and links to other websites?

Our website may provide links to and from the websites of our affiliates, business partners and advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites’ privacy policies or for the way in which third party websites collect or process data. Please check these policies before you submit any data to these websites. You understand, acknowledge and agree that all access to and use of any such third party website by you shall be at your own risk.

How can I find out about your use of my data?

You have the right to access personal data held by us and, if that personal data is inaccurate, you have the right to have it amended. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

For further information on how to access your personal data please contact our Privacy Compliance Officer by email at info@hollandmountain.com or by post at Holland Mountain Group Limited, 2 Angel Square, London, EC1V 1NY.

How can I contact you?

You can contact us by telephoning our team on +44 (0) 20 7394 0763 or by writing to us by email at info@hollandmountain.com or by post at Holland Mountain Group Limited, 2 Angel Square, London, EC1V 1NY.
Thank you for visiting our website.

Last updated 26th May 2016

 

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