━ Scale AUM without scaling headcount ━

Strategy Advice for Operations and Data

Helping COOs, CFOs, and CTOs achieve their operational goals and advance their digital maturity.

Holland Mountain advises private capital firms worldwide

A strategic roadmap towards digital and operational efficiency

Firms come to us with the objective of becoming more scalable and growing their AUM without necessarily increasing their headcount.

With best practice input and digital roadmap, we assist COOs, CTOs, CFOs, and operational leaders in optimizing their technology and processes to improve their operating model.

Our service provides a clear roadmap toward a future state operating model. This combines immediate tactical advice with long-term strategic planning to become more scalable and efficient, reduce manual efforts, and ensure you possess the operational capabilities your investors expect.

The Private Markets Digital Maturity Scale

touch_appHover over a stage for detail
90% of Private Capital firms
warningAt Risk
hubEmerging
autorenewEstablished
lanOptimised
smart_toyInnovative
rocket_launchState of the Art
Reactive
Inefficient, key person risk, reputation risk
Proactive
Increasing efficiency, reducing risks, meaningful insights
Predictive
Competitive advantage
At Risk01 / 06
Data & AI
Limited understanding of AI
Tech
Excel-heavy · Siloed data
Process
Manual, undefined processes
People
No strategic tech ownership · Low data awareness
Emerging02 / 06
Data & AI
AI use cases and policies defined
Tech
Core systems in place · Limited integration
Process
Processes being standardised
People
Strategic tech resource · Establishing business data ownership
Established03 / 06
Data & AI
AI used in select processes (e.g. data scraping)
Tech
Enterprise document management in place
Process
Standardised and documented processes · Low-value tasks outsourced
People
Data championed by leadership · Business ownership assigned
Optimised04 / 06
Data & AI
AI point solutions serving specific use cases
Tech
Enterprise Data Platform with Master Data Management
Process
Core processes automated
People
BI capabilities within business teams · People analysing rather than aggregating
Innovative05 / 06
Data & AI
Enterprise AI replacing point solutions
Tech
Source-agnostic operating model · Agility to rapidly absorb change
Process
Process automation enhanced with AI · Automation extended to Fund Admins & PortCos
People
Data/AI culture · People validating rather than producing
State of the Art06 / 06
Data & AI
AI agents performing complex tasks
Tech
Unstructured data surfaced to all via Enterprise AI
Process
AI-first approach to all processes
People
Central Enterprise AI team · Democratised data skills across business

The Private Markets Digital Maturity Scale

touch_appTap a stage for detail
Reactive
Inefficient, key person risk, reputation risk
Data & AI
Limited understanding of AI
Tech
Excel-heavy · Siloed data
Process
Manual, undefined processes
People
No strategic tech ownership · Low data awareness
Data & AI
AI use cases and policies defined
Tech
Core systems in place · Limited integration
Process
Processes being standardised
People
Strategic tech resource · Establishing business data ownership
Proactive
Increasing efficiency, reducing risks, meaningful insights
90% of Private Capital firms
Data & AI
AI used in select processes (e.g. data scraping)
Tech
Enterprise document management in place
Process
Standardised and documented processes · Low-value tasks outsourced
People
Data championed by leadership · Business ownership assigned
Data & AI
AI point solutions serving specific use cases
Tech
Enterprise Data Platform with Master Data Management
Process
Core processes automated
People
BI capabilities within business teams · People analysing rather than aggregating
Predictive
Competitive advantage
Data & AI
Enterprise AI replacing point solutions
Tech
Source-agnostic operating model · Agility to rapidly absorb change
Process
Process automation enhanced with AI · Automation extended to Fund Admins & PortCos
People
Data/AI culture · People validating rather than producing
Data & AI
AI agents performing complex tasks
Tech
Unstructured data surfaced to all via Enterprise AI
Process
AI-first approach to all processes
People
Central Enterprise AI team · Democratised data skills across business

Our Enterprise Operating Model services

We supported 200+ Private Equity and Private Debt firms globally, helping them establish the people, processes, technology and data capabilities they need to achieve their business objectives.

Industry Benchmarking

Industry Benchmarking

Analyse current operations and benchmark them against industry best practice.

Target Operating Model

Define the optimal mix of systems, service providers and data capabilities, delivered in phased, achievable steps.

Operational Roadmap

Turn the target model into costed workstreams with clear priorities, sequencing and team capacity timelines.

Data and AI Strategy

Identify where AI delivers measurable ROI, prioritise use cases by business value, and build the single source of truth and governance to sustain them.

Technology and System Assessment

Evaluate system performance and optimise for peak efficiency.

How is our Strategy Advice helping Private Capital firms?

Our strategy services help Private Capital firms overcome existing challenges and inefficiencies linked to data, technology and processes, and position them for operational excellence.

1. Establish the ideal operating model to enable the business to efficiently scale

2. Maximize the value gained from operational and digital spend

3. Plan and resource operational change project most effectively and efficiently

4. Transform the firm’s digital and data culture

5. Build the foundations for a successful AI strategy

Case Studies

Operational strategy review change programme

  • Infrastructure
  • Front to back office
  • Roadmap and implementation
The client

A PE Infrastructure Manager headquartered in Paris

Project scope

Operational Strategy Review and technology across front, middle and back-office operations

The Story

The firm had grown rapidly in recent years and its manual, Excel-heavy processes had become unsustainable.

The business wanted to improve existing technology and put new technology in place. Before doing so, the firm engaged Private Capital best-practice experts Holland Mountain to conduct an Operational Strategy Review.

We led workshops with each function in scope, establishing the business’s process, technology and data needs, and looking at what was working well today, what was not, and the capabilities the team would ideally have. We worked with the business to design the Target Operating Model, then the Operational Roadmap, showing how the business could move from current state to future state most efficiently.

We have since supported the firm with implementations to existing systems and with the selection of its fund accounting, administration and reporting system.

Data strategy and transformation

  • Fund of Funds
  • Target Data Model
  • Enterprise data platform
The client

A strategic financer for Private Equity investors (FoF)

Project scope

Target Data Model design followed by an enterprise data platform

The Story

The business wanted to put in place a best-in-class data model to support its continued growth and the launch of a new strategy.

The firm engaged Holland Mountain to establish the Target Data Model that would achieve the most efficient flow, aggregation and visualisation of data across the business. After the Target Data Model was agreed, Holland Mountain managed the change programme, including implementing a CRM system, a loan management system and an enterprise data platform.

As part of the data platform implementation, we managed the set-up of the optimal flow of data between the firm and its two fund administrators, and the ongoing reconciliation of this data with the firm’s loan management data, managed in house.

Operational setup for a new Private Credit strategy

  • Real Estate
  • Private Credit launch
  • Vendor selection
The client

Real estate equity and credit manager

Project scope

Definition of a best-practice operating model for Private Credit, followed by selection of the best-suited software and service solutions

The Story

The business had an existing Real Estate Equity strategy and wanted to launch a Private Credit strategy.

Having previously worked with Holland Mountain on a similar project, in which a Private Credit strategy was launched through an acquisition, the firm engaged us to advise on how to set up a best-practice Private Credit operating model.

After this initial strategy project, we managed two selection processes: one for an in-house loan monitoring system and one for an outsourced loan administrator.

Why choose Holland Mountain?

We are the leading operational strategy consultancy and have delivered strategy work for 100+ private capital firms.

We are independent and unbiased, with no commercial arrangement with third-party service providers.

The Drawdown awarded us the Best Consultancy for Operations for the fifth year.

A sample of the firms we have delivered operational strategy projects for:

Achieve your ideal operating model

Start your transformative success with Holland Mountain. Contact us today to learn more about how we can assist your organization in achieving and surpassing its business objectives.